Service Guidance

About Payment

You can choose your settlement methods only by Paypal.

Payment through Paypal

Paypal refers to a system that has enabled online remittance between PayPal accounts through e-mail addresses.
If you have a credit card or bank account information being registered under your PayPal account, you may wish to use such balance as a fund for remittance.
If you have an account, please proceed to the payment settlement as usual after you have logged in.
Even though you do not have an account, you can proceed with your credit card settlement by proceeding to the Settlement Page without opening an account.
You can choose credit card companies from VISA, MASTER, JCB, AMEX, or Diners.
※ Please use a credit card under the account holder’s name.
※ Your credit card information will be securely protected as it is processed by coding (SSL) when entering or sending.
※ Depends on the credit card you possess, it may result in rejection for certain payment.
※ We are unable to investigate the reason for such rejection as this involves our customer’s personal information.

About Delivery and Transportation Fee

■ About Delivery

Transportation Companies
Yamato Transport (S) Pte Ltd

■ Timing of goods delivery

No later than seven (7) working days upon settlement

■ About Delivery Date Instruction

As it stands now, unfortunately we cannot respond to delivery date instruction. We will deliver your goods “as soon as possible”.

■ About Delivery Timing Indication

Same as Delivery Date Instruction. It is impossible now.
※ During peak period or after the long weekend such as Saturday, Sunday, plus Public Holiday or our Company Holiday, the delivery may take longer than usual.
We seek for your understandings on this matter.
※ The delivery fee will be free if your goods amount is SG$350 or more.
Upon completion of your order, we will inform you of your final delivery charges via Order Acknowledgement mail.